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About Us
gpgear.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@gpgear.com.
Our Contact details:
gpgear.com
Bike It Int Ltd, Unit 7 Majestic Road Nursling Industrial Estate Southampton, Hampshire Registered in England. No. 4896719 SO16 0YT United Kingdom
Phone: 023 8035 5052
Fax: 023 8035 5024
Email: sales@gpgear.com
VAT No: 825 8516 11
Making A Purchase
Making a purchase could not be easier. Just browse our shop and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
Shipping And Handling
UK Postage is £2.50 standard Royal Mail Recorded Delivery (Mainland UK only)
Free delivery on all orders over £75.00 - Mainland UK only (Royal Mail Recorded Delivery).
UK Next Day delivery £4.95 (Mainland UK only)
Europe - £15.00*
Rest of World - £25.00*
* Delivery charges to these areas is an estimate only. You will be advised of any additional costs before your order is despatched..
Overseas Deliveries:
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. All orders are shipped DDU (Delivered Duty Unpaid). Such duty has to be borne by the buyer as well as any costs and risks caused by the buyer's failure to clear the goods for import in time. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from gpgear.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Also, we may provide certain order, shipment and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.
Tax Charges
All prices are shown inclusive of VAT at current prices.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Reaching Us
If you need to reach us, please email us on sales@gpgear.com, alternatively, you can call on 023 8035 5052 (International +44 023 8035 5052), fax us on 023 8035 5024 or write to us at Bike It Int Ltd, Unit 7 Majestic Road Nursling Industrial Estate Southampton, Hampshire Registered in England. No. 4896719 SO16 0YT United Kingdom
Privacy Policy
gpgear.com do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy
RETURNED ITEMS
GPGEAR.COM is pleased to consider an exchange or replacement on any item, accompanied by proof of purchase, within 21 days of the original purchase date. The item must be returned in a re-saleable condition.
FAULTY ITEMS
GPGEAR.COM is pleased to offer an, exchange or replacement on any faulty* item, accompanied by proof of purchase, within a reasonable period of time** of the original purchase date. This does not affect your statutory rights.
* Faulty: This does not include fair wear & tear or deliberate misuse. This is at gpgear.com's discretion.
** Normally a reasonable period of time is 3 months, though this is at gpgear.com's discretion.
